Privacy policy

This Privacy Policy governs the use of the service of the Online portal with the user whose responsible for identification purposes is:

• Responsible: FCO JAVIER FAITH CASTELL BENEDITO

• CIF: 29170224Z

• Address: Plaza Concordia 4, 36.46900 Torrent (Valencia).

• Phone: 682430023

• Mail: info@valenciatours.es

Purpose, why do we treat your data?

To effect the provisions RGPD of 27 April 2016, and WHAT 3/2018, we will treat the data we collect for the following purposes:

• To contact you in case we ask for it.

• Manage your browsing on the website, in your case.

• To send you commercial communications about our products and services.

• Manage the purchases of products offered in the web site to be added in the shopping basket.

To do this, the user will have a registration form which must be filled to legitimize the data subject to access and enjoy certain services offered on the web.

However, the user is informed that at all, contact form, the same will be informed of the use made of the data obtained and, if they are used for a different purpose, such consent will be obtained previously and expressly.

If the data subject's consent is given in the context of a written declaration which also concerns other matters, the request for consent shall be presented in such a way as to clearly distinguish it from the other matters, in an intelligible way and easy to access, and using a clear and simple language, in accordance with article 7.2 of the RGPD of 27 April 2016.

Legitimation What is the legitimacy for the processing of your data?

The legal basis for the processing of your data will be based on:

• The data subject's consent, to the processing of their data, in accordance with article 6. 1. (a) of the General Regulations of European Data Protection.

• The required performance of a contract to which the data subject is party or for the application at the request of the measures pre-contractual, in accordance with article 6. 1. (b) of the General Regulations of European Data Protection.

Recipients To whom do we communicate your data to?

Personal data shall not be transferred except in compliance with mandatory legal obligations or to provide support to the services linked to this treatment.

Conservation, how long do we keep your data?

We will retain your personal data for at least 5 years in case of the client and to the strict fulfilment of the legal obligations established in the regulations.

In case of not being a customer we will retain your data for the minimum time essential to manage our relationship.

Rights, What are your rights when you provide us with your data?

Any person has the right to obtain confirmation about whether we are treating personal data concerning him or her.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, data are no longer necessary for the purposes for which they were collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case only retain it for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, interested parties may oppose the processing of their data. In such a case, will be treated the data, except for legitimate reasons or the exercise or defense of possible claims.

Interested persons may request the portability of the data to get the data that you have provided in a structured format, of common use and mechanical reading, to be downloaded for themselves or transferred to another entity.

The person concerned can exercise your rights by sending an e-mail to the e-mail address info@valenciatours.es or in your case the physical address Pza. Concordia, 4, 36. 46900 Torrent. Valencia.

Consents under, What happens if you're a minor?

In the event that some of our services are aimed specifically at children under fourteen years of age, we will require the agreement of parents or guardian for the collection of personal data or, if appropriate, for the automated processing of the data, in accordance with article 7 of the LOPDGDD.

Accuracy, reliability and security of the data, How we process your data?

The User is solely responsible for the veracity and correction of the included information, exonerándonos of any responsibility. The users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the forms of registration or subscription. We are not responsible for the accuracy of the information that are not of own elaboration and of which indicate another source, and so neither assumes any responsibility as for hypothetical damages that may arise from the use of such information.

Also reserve the right to update, modify or eliminate the information contained in the website and may even limit or not allow access to this information.

We will not be liable to you for any damage or prejudice that the User could suffer as consequence of mistakes, faults or omissions, in the information provided by the responsible whenever that comes from outside sources.

The data will be treated confidentially and under the subject to technical and organisational measures appropriate security to avoid its alteration, loss, treatment or unauthorized access.

You can file a claim with the Spanish Agency of Protection of Data, especially when you have not obtained satisfaction in the exercise of their rights, in the postal address and/or email listed on the page www.aepd.es.